Our consultative style brings together stakeholders and starts by understanding your unique needs, goals, and audience. Together, we create a custom solution to capture your opportunities and strengthen your brand reputation.

Strategy & UX Prototyping

Just like a smart builder creates a detailed set of blueprints before laying a single brick, our strategy and prototyping process enables us to dig deep, test new ideas, and gain stakeholder approval before investing in full implementation. We can create a clickable prototype for stakeholder feedback and user testing. Prototyping is available as part of a larger project or as a standalone service. Contact us to discuss an idea >

Design Sprints

Based on a process originally developed at Google and IDEO, our Design Sprint service is a powerful method for quickly sifting ideas and solving big challenges. It’s a “greatest hits” of business strategy, behavior science, design thinking, decision making, and user testing in five days or less.

Our unique blend of engineering and design talent + business savvy, combined with your team’s expertise, enables us create and test a concept that is both innovative and feasible. Together, we can build momentum, shortcut the debate cycle, reduce risks, and save money. Contact us to discuss >

Three images showing Design Sprint in process. One has ideas posted on the wall, while another shows participants rating their favorite ideas. The other image shows the atmosphere of where we have conducted our design sprints at the BrandHoot studio.

Mobile Apps

We take a consultative prototype-driven approach to ensure our planned solution will meet your short- and long-term goals. Our team specializes in native Apple iOS (Swift, Objective-C, etc) for iPad and iPhone, plus hybrid app technologies if Android must be supported. Check out Rochester Now for an example of a hybrid mobile app. Contact us to discuss >

Travel Health App on two iPhones

Custom Programming

Our experienced team has an eye for detail and flexible systems architecture. We also have a strong focus on the "why" behind everything we do to ensure we clearly define the problem and plan the most effective solution possible. Our primary languages of expertise are HTML, CSS, JavaScript (many flavors), PHP, Java, Perl, Python, C++, and Objective-C. We often work with the WordPress and Laravel frameworks. Contact us to discuss >

Macbook showing development of the Transform Conference Website

Website Design

Our world is connected 24x7 and mobile. Creating an online experience that responds to every visitor regardless of how or when they choose to view your website is essential. Responsive web design is good for SEO and Google rankings too. Through custom responsive web design, we can deliver the best experience to your audience on whatever device they choose. A better experience = increased engagement and a stronger bottom line. Contact us to discuss >

Hubworks website on desktop and mobile device

Inbound Marketing

Since 2006, inbound marketing has proven to be the most cost-effective way to attract and delight new customers. Essentially, inbound means attracting customers at their moment of need instead of interrupting them with more traditional push-based marketing. Major themes of inbound marketing include content creation and distribution, lifecycle marketing, personalization, multi-channel communications, and strategy integration. The right message, at the right place, at the right time. Contact us to discuss >

Accessibility Testing & ADA Compliance

We have experience implementing accessibility standards including Section 508, the Americans with Disabilities Act (ADA), WCAG (Web Content Accessibility Guidelines) and the Accessible Rich Internet Applications (ARIA) standards in the W3C’s Web Accessibility Initiative (WAI). Bonus: it turns out that many things which are good for accessibility compliance are good for Google/SEO too. Contact us to discuss >

User Testing

We can help you increase customer engagement, revenue, and impact by better aligning with the real world. Our user testing process ensures honest feedback on a prototype or existing solution through a specialized interview format. Our goal is to identify design flaws and then prioritize opportunities for improvement. The research summary we provide can then be used as an executive report or as guidance for specific changes. Contact us to discuss >

Secure Cloud Hosting

Cloud hosting has grown significantly in the past few years. Through trusted 3rd-party providers such as Amazon Web Services, among other options, we develop, deploy, and host our client and internal systems. Intrusion detection systems, page caching, multiple regular backups, and a variety of other custom configured processes keep everything up and running like butter. Contact us to discuss >

Branding & Logo Design

Brand perception is reality. In our connected world, standing out from the crowd is essential for success. Being local is no longer a strong competitive advantage because the competitive marketplace is global. Our brand strategy and design services will help you get noticed for all the right reasons. Better is not believable. Different is. Contact us to discuss >